At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
This is an opportunity to become part of the Global Talent Delivery Team responsible for ensuring alignment of talent solutions, processes, and data, enabling continuous improvement through digital enablement and deliver management information and predictive insights.
The successful candidate will join the Talent Insights and Analytics Team – Data & Insights, a key sub function, who will build key relationships, deliver reporting and analytics services to Talent teams globally.
Your key responsibilities
Essential Functions of the Job:
- Collaborate with Talent Insights and Analytics - Business Consulting and Analytics & Workforce Planning teams to build and enable reporting services at scale.
- Support the delivery of advanced and predictive reporting techniques to deliver robust analyses and support the delivery of insights to the Talent Executive teams.
- Ensure consistent delivery of reports, compliance/ legal reporting, strategic reporting, ad-hoc analysis, technical / complex requests, SuccessFactors (SF) report development, management reporting / cross functional reports.
- Configure and create new reporting and analysis to meet operational and management demands.
- Deep subject matter expertise in data engineering, visualization, and related functional domains to generate and support insights and analysis.
- Responsible for the delivery of reporting services via direct access and bespoke requests, leveraging both automation techniques and manual reporting.
- Liaison with other groups such as vendors, IT, all other teams within Talent Delivery.
- Understand and deliver complex, ad-hoc report analytics requests through leveraging analytics expertise.
- Provide better managerial insights to stakeholders - through integrated and standardized data reports and dashboards.
- Deliver on diverse requests spanning across SF configuration and reporting functionality, SQL, Power BI, advanced Excel, data configuration, storytelling etc.
- Develop delivery expertise on the different technologies used in SF within Talent, liaising with different solution and process owners to ensure data availability.
- Seek ways to automate standard reporting to aid and develop the reporting landscape.
- Perform data analysis to assess quality and meaning of data, maintain database and data systems to ensure reorganization of data in a readable format.
- Support and execute ongoing development of existing solutions by identifying and prioritizing needs, defining the requirements for third party delivery.
Analytical/Decision Making Responsibilities:
- Provide delivery expertise and knowledge in how reporting and analysis operates. Understand the reporting landscape and optimize functional delivery standards.
- For allocated processes support and implement decisions for defining, delivering, and continuously improving the process.
- Leverage and review data and information to monitor reporting performance against agreed metrics. (e.g., timelines / efficiency of service delivery)
- Share market insights and review findings with key stakeholders / networks influencing change as required.
Other Responsibilities:
- Collaborate with extended teams to ensure effective execution of technology implementation, drive quality and performance standards
- Work closely with the teams across the Talent Delivery and wider Talent Functions for configuration, development, testing and implementation of technological solutions that support business and functional delivery.
- Ability to develop people, skills in coaching, mentoring, and learning on the job
- Effectiveness in building trust, respect, and cooperation among teams
Other Requirements:
- Due to global nature of the role; travel and willingness to work alternative hours will be required
- Due to global nature of the role; English language skills - excellent written and verbal communication will be required
Skills and attributes for success
Experience:
- Experience in delivering functional reporting solutions for business
- Experience on supporting reporting capabilities and its implementation (SAP, Oracle, SuccessFactors, custom solutions) in a relevant industry or consulting environment
- Experience of having worked on reporting and analytics solutions and its delivery
- Demonstrable experience of collaborating with talent colleagues to understand needs/requirements and of underlying reporting and data governance processes & systems
- Experience of participating in global dispersed teams to enhance services, processes, and standards
- Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results
- Demonstrable experience of working with third party vendors / external system implementors to deliver reporting solutions
- Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges
- Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements
- Demonstrable experience of having worked in a collaborative environment or provide subject matter resource advice to achieve successful change outcomes
To qualify for the role, you must have
- Bring deep knowledge of the reporting and analytics operating model, and organization design and ways of working across the talent eco-system.
- Strong business acumen – ability to understand Talent systems landscape and to consider the functionality and integration requirements in line with the capabilities required to implement reporting and data analytics priorities.
- Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies.
- Proactive consulting skills that drive business impact; able to interpret functional / technological requirements and, where prioritized, co-create the most relevant & pragmatic approach.
- Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent Delivery team and the firm at-large.
- Strong communication skills for sharing thought leadership across EY and externally to enhance EY reputation.
- Strong organizational skills and attention to detail - the ability to operate within budget and effective time frames.
- Strong research and analytical skills to track and interpret trending directions for designing the reporting and analytics solutions and to identify potential future options.
- Significant ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment.
Reporting, Analytics and Technical Requirements:
- Reporting: Understanding and manipulating data and creating reports
- Technical:
o SuccessFactors report development expertise (SF Report Stories, SF Canvas Reports), SF Plateau Report Designer
o Excel (Advanced such as Power Query, VBA macro, etc.)
o SQL, SSIS, SMS, SSRS, ETL, Relational Database, Data modeling
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- Advanced SQL skills to develop and optimize complex queries for data extraction using aggregate functions, CTEs, Windows functions etc.
- Experience with data manipulation and transformation including creation of SQL tables, views and stored procedures.
- Experience developing and optimizing SSIS packages for data integration and transformation tasks
o Visualization/Dashboards: Microsoft Power BI
o MS Power Platform (Power Apps, Power Automate, etc.)
o Familiarity with AI platforms
Ideally, you’ll also have
Functional experience
- Learning processes and compliance reporting
- Learning Consumption Reporting
- Report on key learning metrics (such as satisfaction, value, hours consumed, speed of delivery and redundant content)
- Fluency in learning technologies (such as SF LMS or similar product)
- Strong knowledge of applying analytics to talent and learning data
Education:
- Educated to degree level
- Higher professional or master’s qualification is preferred, not required
Certification Requirements:
- Higher professional or master’s qualification in a related discipline is preferred, not required
- Active membership in related professional bodies or industry groups is preferred, not required
What we look for
Talent Insights and Analytics – Data & Insights team is looking for an individual with the skills and experience we require, who can work well with our team, takes charge of their personal development, and go above and beyond expectations to help EY build a better working world.
What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world