General Information
Job ID
35031
Location
Pune, India
Work Types
Full Time
Categories
Information Technology
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About TMF Group
TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.
TMF India is a Great Place to Work, ISO & ISAE certified organization.
Discover the Role
The Dynamics 365 Automation Test Engineer is responsible for leading automation and functional testing efforts across Microsoft Dynamics 365 CRM, Service Management Tools (SMT), Power Platform, and associated web applications. This role ensures the delivery of high-quality, reliable releases by designing, developing, and maintaining robust automated test frameworks while also executing thorough manual testing.
The position requires strong expertise in CRM testing, automation frameworks, QA methodologies, and Agile delivery models. The engineer works closely with development, product, and business teams to ensure test coverage, defect resolution, and continuous quality improvement. This is a hands-on role that demands ownership, analytical thinking, and proactive collaboration.
Key Responsibilities
Automation & Functional Testing
- Design, develop, and maintain automation test suites using C#, Selenium, EasyRepro, SpecFlow, and related automation tools
- Perform functional, integration, regression, and end-to-end testing across:
- Microsoft Dynamics 365 CRM
- Service Management Tools (SMT)
- Power Platform solutions
- Web-based applications
- Build and execute comprehensive test plans, test cases, and test scripts aligned with business requirements
- Validate data integrity and integration flows between CRM, SMT, and dependent systems
- Analyze automation results, identify defects, and ensure adherence to defined quality standards
Quality Assurance & Collaboration
- Apply QA best practices, testing methodologies, and full software testing lifecycle knowledge
- Collaborate closely with developers, product owners, and business stakeholders to improve automation and QA processes
- Actively participate in Agile/Scrum ceremonies including daily stand-ups, sprint planning, retrospectives, and defect triage sessions
- Take complete ownership of assigned testing activities and ensure timely and high-quality deliverables
Defect & Test Management
- Use Azure DevOps (TFS) for test case management, test execution, requirements traceability, dashboards, and defect tracking
- Log, document, track, and verify defects through to resolution with detailed validation
- Conduct regression testing following bug fixes, configuration changes, and system releases
- Perform requirement analysis and ensure full test coverage across CRM and SMT workflows
Dynamics 365 CRM & SMT Expertise
- Test CRM and SMT configurations, customizations, and enhancements
- Validate functional flows, integrations, workflows, and business rules within CRM and SMT platforms
- Provide QA-driven insights and recommendations for improving CRM and SMT functionality and stability
Key Requirements
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field
Mandatory Skills
Dynamics 365 & SMT Testing
- Strong hands-on experience in Dynamics 365 CRM functional and automation testing
- Proven experience testing Service Management Tools (SMT)
- End-to-end testing experience across CRM, SMT, Power Platform, and web applications
Automation Frameworks & Tools
- Hands-on experience with automation tools and frameworks including:
- C#
- Selenium
- SpecFlow
- EasyRepro
- Experience using TestComplete or similar testing tools
QA & Testing Expertise
- Strong understanding of software testing fundamentals, QA processes, and testing lifecycles
- Expertise in requirement analysis, test design, execution, and defect management
- Experience with integration, regression, and system testing
Tools & Platform Experience
- Azure DevOps / TFS for test and defect management
- Visual Studio for automation development
- Microsoft Dynamics 365 CRM and Power Platform
- Service Management Tools (SMT)
- CI/CD tools such as TeamCity and Octopus
Good to Have
- Functional knowledge of Dynamics 365 Sales and Marketing modules
- Understanding of CRM and SMT data flows, integrations, and dependencies
General Skills
- Strong analytical and problem-solving skills
- Excellent communication and critical-thinking abilities
- Highly organized, detail-oriented, and quality-focused
- Self-motivated with a strong desire for continuous learning and improvement
What’s in it for you?
Pathways for career development
- Work with colleagues and clients around the world on interesting and challenging work.
- We provide internal career opportunities, so you can take your career further within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.
Making an impact
- You’ll be helping us to make the world a simpler place to do business for our clients.
- Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.
A supportive environment
- Strong feedback culture to help build an engaging workplace.
- Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
- Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
- At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.
Other Benefits
- Anniversary & Birthday Leave policy
- Be part of One TMF
- Paternity & Adoption leaves
- Salary advance policy
- Work flexibility – Hybrid work model
- Talk about growth opportunities (we invest in talent)
- Well-being initiatives
We’re looking forward to getting to know you!