bp
Job category
Marketing
Experience level
Intermediate
Relocation available
This role is not eligible for relocation
Job type
Professionals
Travel required
No travel is expected with this role
Job code
RQ110085
CRM & Loyalty Analyst
At bp, our goal is to deliver the future of mobility, energy and services for our customers – today and tomorrow.
Want to join our team in Austria ? Here’s what it looks like:
As a key pillar of bp’s growth agenda, our Mobility & Convenience business is the shop window to our brand. As the world transitions to lower‑carbon energy, we’re evolving our on-the-go offer – from fuel, food and drinks today to electric mobility and new convenience missions tomorrow.
For this role, we are looking for a customer‑ and commercially minded analytics expert with hands-on experience in CRM and loyalty. You will be part of the Marketing team and help shape our loyalty program through customer analytics, campaign and performance management, and strong ownership of the underlying data and reporting landscape. You will turn complex loyalty data into clear stories and actionable recommendations. By maintaining reliable data pipelines and creating high-quality Power BI dashboards, you enable informed decisions across the company and continuously improve our loyalty initiatives
Key Accountabilities
Essential Education
Degree or equivalent level qualification in a quantitative field such as Data Science, Data Analytics, Economics or equivalent experience
Essential Experience
Skills & Competencies
Environment & benefits
At bp, we provide the following environment & benefits to you:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.
Pay
bp offers competitive pay in line with industry standards, making us an employer of choice.
Discretionary bonus
We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company.
Retirement & savings
We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security.
Insurance benefits
To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service.
Equity
Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp’s success.
Disclaimer
This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.