Manager - Sales Data and Reporting

Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales & services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.

About the Role:

The Manager Data Analytics role is part of the Sales & Services Reporting & Automation team that stands at the forefront of developing cutting-edge automated data solutions for Gartner’s Global Sales and Services Delivery teams. This is your opportunity to join a high-impact analytics team, dedicated to driving automation, solving complex problems, and managing key stakeholder relationships, ultimately delivering significant and measurable business outcomes.

What You Will do:

• Stakeholder Management: Cultivate and maintain strong relationships with stakeholders by effectively communicating Analytics Automation’s strategies and priorities. Ensure alignment and understanding across all levels of the organization, facilitating seamless collaboration.
• Strategic Collaboration: Partner closely with business stakeholders to translate strategic needs into actionable automated data insights. Drive informed decision-making across the organization by providing data-driven recommendations and solutions.
• Lead the development and maintenance of high-impact dashboards with a primary focus on Power BI and CRM Analytics (CRMA) to provide actionable insights.
• Initiative Leadership: Spearhead and champion automation initiatives aimed at streamlining data processes. Enhance business efficiency and agility by implementing innovative solutions that push the boundaries of what's possible.
• Oversee the full life cycle of planned data, metrics, and analytics initiatives, ensuring they align with organizational goals.
• Develop and execute comprehensive project plans involving cross-functional teams.
• Craft compelling executive-level communications and presentations that effectively convey complex data insights and strategies.
• Team Collaboration: Foster a culture of teamwork, collaboration, and continuous improvement, contributing to a positive and productive work environment where everyone thrives. Utilize your technical mastery to provide analysts guidance and training within the team’s core skillset including CRMA, SQL, SAQL, SOQL, Power Automate, and Power BI.
• Data Quality: Uphold the highest standards of data quality and protection. Ensure adherence to control structures that guarantee the accuracy and quality of data through all upstream and downstream data channels, promoting trust and reliability in our data-driven decisions.
• Support & implement enterprise initiatives into data analytics.

What You Will Need:

• Experience in a business environment – involving business analytics to solve challenging business problems, analysing and improving operations or project management
• Very strong project and program management skills; demonstrated track record leading cross-functional initiatives
• Able to solve complex problems and successfully manage ambiguity and unexpected change
• Ability to define, prioritize and maintain a product roadmap
• Subject matter expert on enterprise information system including an awareness of data models / data structures / and data warehouses, including experience with SQL, DAX, SOQL, TSQL, etc.
• Must have experience with BI tools (PowerBI, Tableau or CRM Analytics)
• Strong knowledge of Agile principles and process; experience driving requirements and delivery with SCRUM teams
• Experience developing and utilizing analytics to make sound recommendations and decisions
• Experience delivering and supporting B2B solution and fully understand the dynamic of people, process and technology
• Excellent verbal and written communication skills including PowerPoint presentation development and delivery
• Strong collaborator and business partner

What You Will Get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

#LI-MP4 #GSSO

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected] .

Job Requisition ID:109251

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