Bytecraft Soultions
MUST HAVES
Specialized IT Consultant
Description
Note: This contract will require the consultant to work from the office location 3 days per week with the remaining 2 days being worked remotely.
Honours and Awards Case Management System (HAACMS) Application Sustainment
Ontario’s medal and recognition programs honour Ontarians who have shown outstanding qualities of excellence and achievement and contribute to making our province a better place to live. MHSTCI’s Recognition Honours & Awards Program (Ontario Honours and Awards Secretariat) has been in place since 1970 and over the years has grown to deliver 16 honors, awards, and ceremonial events as of 2019. Regional Services and Corporate Services Branch has recently assumed responsibility for six of these awards.
The I&IT application is being used by MHSTCI’s Recognition Honour & Awards Program to assist the public and select professionals in submitting nominations and assist staff in reviewing and processing applications for the selection process. 2500+ applications are received and processed by ministry staff annually.
An efficient and effective system is essential to support the work of the Recognition Honour & Awards Program, from nomination form intake to ceremony and celebrate the people who make our province a better place to live. As the number of programs has grown, the MHSTCI’s Recognition Honour & Awards Program will be further enhanced to accommodate growing and evolving business requirements.
A modernization initiative was undertaken in line with the Government’s “Digital First” Agenda to deliver simpler, faster and better services. The Honours and Awards Case Management System (HAACMS) went live in November 2021.
The Application is in sustainment mode. Defect Fixes and Minor Changes are being made to the HAACMS Application as per client needs.
Responsibilities:
Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization’s I&IT systems. The Vendor Resource will provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT application.
The Services and Deliverables to be provided by the Vendor include the following:
· Requirement Analysis
o Analyze Client Requirements and provide recommended solution options.
· Architecture Design
o Update Architecture Artefacts, Functional & Technical Design Artefacts for the HAACMS Solution as required.
· Infrastructure Services
o Administration & Management of Changes in the Cloud Based Environment(s) [Development (DEV), User Acceptance Testing (UAT), Production (PROD)]
· IT Solutions Development
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Application Intake (English & French)”. This will include the following:
User Access and Profile Management for Individuals & Organizations
Role Based Data Access Control
Authentication and Authorization Integration for Public Users (External) & Ontario Public Service Users (Internal)
Application Status and History Management
Application Web Forms
Document Management (Upload, Download & Virus Scanning)
Support modern browser(s), mobile & tablet device(s)
Create, Review & Respond to Service Request(s)
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Selection Committee Members (English & French)”. This will include the following:
User Access and Profile Management
Authentication and Authorization Integration for Public Users (External) & Ontario Public Service (OPS) Users (Internal)
Access to the application Form(s) and Documentation
Provide score for candidate’s application; Provide/Review comments to/from Selection Committee Members
Limited Access to review application details
Support modern browser(s) and mobile/tablet device(s)
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Case Management System”. This will include the following:
Case Management Life Cycle Management
Role Based Data Access Control
Email Management
Correspondence Management
Document Generation (Certificates, Letters etc.)
Event Management (Planned Ceremonies, Invites, Attendees Assignment etc.)
Migrate the existing data to the new solution database
Create, Review & Respond to Service Request(s)
Dashboard
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “SharePoint Online for Document Management”.
· Systems Integration
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Integration with OPS Service(s)”. This will include the following:
Postal Code (PC) Lookup
Microsoft Office 365
Identity Authentication & Authorization (IAA) Solutions
Data Upload (Realtime/Batch) from External System(s)
- SharePoint Online
- Power BI
· Report Development
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Microsoft Power BI for Dashboard and Reporting (Transactional & Analytical)”.
· Testing and Quality Assurance (QA)
o Contribute to the Quality Assurance Activities
· Implementation
o Collaborate and Coordinate with all Project Stakeholders involved to ensure smooth and timely completion of Project Activities/Deliverables
· Systems Deployment Operations and Management
o Provide Packaging, Deployment and Migration Strategy for all 3 Cloud Based Environment(s)
· Knowledge Management
o Conduct Knowledge Transfer Session(s) for the Internal Project Team
In this position the responsibilities will also include:
· Providing hands on design, implementation and configuration of solution compliant with OPS Digital Accessibility Standard (ODAS)
· Produce design documents for all assigned deliverables related to maintenance releases.
· Contribute to and Participate in non-development/configuration activities, namely but not limited to, documentation updates, presentations, testing plan development.
· All Other Tasks as assigned by the Cluster Manager, Project Manager & Technical Lead.
Skills
Experience and Skill Set Requirements
The skills and competencies required for the assignment include:
70%
a. More than 7 years of experience with technical hands-on solutions development, configuration
b. Experience with the following Technologies on Microsoft Cloud (MS):
· MS Dynamics 365 CRM
· MS Power App Portal
· MS Power Automate
· MS Azure Services
· MS Azure Attachment Storage
· MS Azure Active Directory
· MS Azure DevOps
· MS Azure KeyVault
c. Hands-on experience in architecting, designing and implementing public facing portal(s), case management system by using Microsoft dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform technology
d. Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
e. Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:
· User Access and Profile Management
· Role Based Data Access Control
· Authentication and Authorization Integration
· Web Forms
· Document Management
f. Knowledge of and Experience with Accessibility for Ontarians with OPS Digital Accessibility Standard (ODAS) Testing compliance guidelines.
g. Demonstrated experience with OPS Quality Assurance Activities.
h. Experience with end-to-end integration of Third-Party Identity and Access Management (IAM) provider, security, authentication and encryption tools / services.
i. Strong knowledge of and experience with Testing and Quality Assurance Methodologies and best practices
j. Strong ability to work under pressure, work with aggressive timelines and be adaptive to change.
k. Displays problem solving and analytical skills, using them to resolve technical problems
30%
l. Proven analytical skills and systematic problem solving
m. Superior verbal and written communication skills.
n. Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
o. Ability to develop and present new ideas and conceptualize new approaches and solutions.
p. Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
q. Demonstrated ability to work with functional and technical teams.
r. Demonstrated experience with facilitating workshops and meetings.
s. Demonstrated ability to participate in a large-scale project team and work closely with other individual team members.
t. Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
Supplier Comments
Job Type: Fixed term contract
Contract length: 6 months
Pay: $95.00-$100.00 per hour
Application question(s):
Experience with the following Technologies on Microsoft Cloud (MS):
· MS Dynamics 365 CRM
· MS Power App Portal
· MS Power Automate
· MS Azure Services
· MS Azure Attachment Storage
· MS Azure Active Directory
· MS Azure DevOps
· MS Azure KeyVault
Work Location: Hybrid remote in Toronto, ON M5B 2L1