Product Owner

Join the change. Together, we’ll make history

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.

Everyone at AGL is an important part of building a better energy future and we want you to join in. About the role AGL is undergoing a significant transformation, reshaping the future of energy in Australia. There’s never been a more exciting time to join us. As we pivot towards a more sustainable, customer-centric future, we’re looking for passionate individuals to drive digital innovation and deliver meaningful business outcomes. We’re seeking a Product Owner – Digital to join our Retail Transformation team on a 2-year fixed term contract.

This is a pivotal role that bridges business and technology, ensuring our digital products deliver exceptional customer experiences while achieving commercial objectives. You’ll work closely with Product Managers, Journey Owners, and cross-functional teams to shape and deliver digital capabilities that enhance customer engagement and drive strategic outcomes.

Key Responsibilities* Partner with Product Managers and Journey Owners to translate strategic priorities into actionable digital solutions.

• Collaborate with internal teams and third-party vendors to explore and develop new digital capabilities.
• Conduct competitor analysis and monitor digital product performance.
• Analyse customer behaviour and usage data to identify trends and opportunities.
• Create user stories and guide development teams through shaping and iteration.
• Prioritise and maintain the product backlog, ensuring work is ready for development.
• Lead workshops and facilitate agile ceremonies to drive delivery.
• Track success metrics and provide timely updates on product initiatives.
• Contribute to the Product Owner and Digital communities through mentoring and knowledge sharing.

What You’ll Bring* Proven experience in product ownership within an agile environment.

• Strong commercial thinking and ability to make data-driven decisions.
• Excellent communication and stakeholder engagement skills.
• Experience using digital analytics to inform product strategy.
• Ability to lead cross-functional teams through product development stages.
• High attention to detail and ability to work under pressure.
• Familiarity with Human-Centred Design (HCD) techniques.
• Knowledge of the utilities industry and energy markets is a plus.

Why Join AGL?* Be part of a purpose-driven organisation leading Australia’s energy transition.

• Work on innovative digital products that shape the future of customer experience.
• Collaborate with passionate professionals in a dynamic, agile environment.
• Flexible working options including hybrid work.
• Discounts on energy, telco, and solar plans.
• Play a key role in a time of transformation and growth.

Benefits may change over time and vary based on role type and location.

Applications close Wednesday 13th August 2025 Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers AGL is a Circle Back Initiative employer - we commit to respond to every applicant.*Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.*AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL. Location Docklands VIC 3008 Job Family Group Project Management - Group