Deakin University
Job no: 583638
Work type: Full-time
Location: Flexible
Categories: Information Technology, Customer Service
Benefits for working with us!
At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you’ll find everything you need to thrive: on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life.
About the role:
The Analyst, Enablement provides hands on operational support across SharePoint (Deakin Hub) and Teams, with a strong focus on access management, secure collaboration, workflows and site lifecycle activities. The role works closely with staff across Deakin to resolve complex access issues, support digital ways of working, and deliver enhancement projects that improve efficiency and user experience. This role sits within the Training & Enablement team and is a key escalation point for SharePoint and Teams related incidents and requests managed through ServiceNow.
Reporting to the Manager, Training & Enablement, you will:
To be successful, you’ll have:
Here's how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience by clicking the ‘Apply’ button.
For a confidential discussion regarding this role, please contact Nicole Mas (Manager, Training & Enablement) on [email protected]
Applications for this position close on Sunday, 17 May 2026 at 11:55pm.
Are You Ready?
Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.
We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.
Pre-employment safety and suitability checks: In accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence, appointment to this role is subject to successful completion of relevant pre-employment checks, including Working With Children Checks and candidate gender-based violence declarations.
Candidates may be asked to declare whether they have been investigated for an allegation of Gender‑based Violence, or determined to have engaged in conduct that constitutes Gender‑based Violence during the course of their previous employment, or otherwise in a legal process. A declaration is not required from individuals who have experienced gender‑based violence. A ‘Yes’ response does not automatically exclude a candidate from employment, and any information provided will be treated confidentially and considered only for relevance to the role and the University’s safety obligations.
Advertised: 01 May 2026 AUS Eastern Standard Time
Applications close: 17 May 2026 AUS Eastern Standard Time