Group IT Director - Enterprise Resource Planning

About The Role

Are you ready to shape the future of our core business systems and lead one of the most critical technology platforms across Bromford Flagship LiveWest?

As Group IT Director – Enterprise Resource Planning, you’ll be a senior technology leader responsible for the strategic direction, delivery and continuous improvement of our Microsoft Dynamics ERP landscape. This includes Finance & Operations, Customer Experience, Enterprise Asset Management and wider Dynamics 365 applications.

You’ll ensure our ERP ecosystem effectively supports business operations, enables digital transformation and aligns with Bromford Flagship LiveWest’s long‑term goals. Acting as a key conduit between business leaders, technology teams and external partners, you’ll provide assurance, insight and leadership across a complex and critical technology landscape.

Key Responsibilities:

• Leading the ERP function and setting the strategic direction for the Microsoft Dynamics platform, ensuring scalability, resilience and long‑term value.
• Being accountable for the successful delivery of ERP programmes and projects, ensuring agreed business outcomes are achieved.
• Overseeing the availability, performance, security and continuous improvement of the ERP environment.
• Directing end‑to‑end programme delivery, from solution design through development, testing and implementation.
• Building strong relationships with senior stakeholders, providing clear reporting, advice and assurance to support decision‑making.
• Championing customer‑centric and colleague‑focused service delivery in all solution design and prioritisation.
• Managing significant budgets, resources and suppliers, ensuring strong governance, risk management and value for money.
• Providing inspirational leadership, developing high‑performing teams and embedding a culture of continuous improvement.

Why Apply:

This is a high‑impact leadership opportunity where you can shape how our core business systems enable services for customers and colleagues across the group. You’ll play a pivotal role in driving transformation, influencing at the most senior levels and leading large‑scale change that supports our strategic ambitions.

This is a full time, permanent role working 37 hours per week.

Hybrid working is available for this role, working 2–3 days in the office dependent on business need. You can be based across our Bromford Flagship LiveWest regions, including Tolvaddon, Weston‑super‑Mare, Exeter, Tewksbury or Norwich.

For further information about this role, and LiveWest, please view our candidate information pack.

About The Candidate

To be successful in your application for the role of Group IT Director - Enterprise Resource Planning , you will have the following role specific skills and experience:

Essential Experience and Qualifications:

• Deep expertise in ERP architecture, business process design and enterprise application ecosystems.
• Proven experience delivering large‑scale ERP implementations or modernisation programmes.
• Strong understanding of integrations, APIs, middleware and Microsoft Azure services.
• Excellent stakeholder management, communication, influencing and reporting skills.
• Strong vendor and supplier management capability, including commercial negotiation.
• Experience managing multi‑million‑pound budgets with effective financial and risk controls.
• Ability to work collaboratively in complex, matrix environments to deliver shared objectives.
• Strong business insight and the ability to align technology solutions with organisational priorities.
• A proactive, solutions‑focused approach to managing risk and resolving complex issues.
• Degree or equivalent professional experience.

Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.

About The Company

Our Reward and Benefits:

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.